Pine Oak Paradise (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with Indian laws and government guidelines.
1. Information Collection and Consent
By using our website or booking a stay, you consent to the collection of the following data:
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Personal Identification: Full name, age, and gender.
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Contact Information: Phone number, email address, and permanent address.
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Government Identification: Aadhar Card, Passport, or Voter ID (collected upon arrival as per the mandate of the Himachal Pradesh Tourism Department and local Police authorities).
2. Strict “No-Share” Policy
We respect your privacy above all else.
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Internal Records Only: Your personal data is used solely for our internal booking records and guest management.
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No Third-Party Sharing: We strictly do not share, sell, rent, or trade your personal data with any third-party marketing agencies or outside organizations.
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Privacy Commitment: Your information remains confidential within the Pine Oak Paradise management system.
3. Government Compliance & Legal Disclosure
In accordance with Indian law, we are required to maintain guest records for security purposes:
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Form C Compliance: As per the Foreigners Act and local police guidelines, information for international and domestic guests may be submitted to the relevant government authorities (Police/Tourism Department) when required by law.
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Legal Mandates: We will only disclose your information to government or law enforcement agencies if a formal legal request is made to comply with Indian judicial proceedings.
4. Data Retention
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Your data is stored securely in our records for as long as necessary to fulfill the purposes of your stay and to meet the record-keeping requirements set by the Government of India.
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Once the mandatory retention period expires, your data is handled with the utmost care or securely disposed of.
5. Security & Fraud Protection
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Data Safety: We implement standard physical and electronic security measures to protect your information from unauthorized access.
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Payment Security: We do not store your credit/debit card or banking passwords. All payments should be verified through our official WhatsApp/Phone channels as per our Booking Policy to avoid online fraud.
6. Your Rights
Under Indian data protection guidelines, you have the right to:
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Inquire about the data we hold about you.
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Request the correction of any inaccurate personal information.
7. Contact Us
If you have any questions regarding your data or this policy, please reach out to our grievance officer via our official contact page: